### Profile

#### Update avatar

Browse

or drag an image

PNG, GIF, JPG, or BMP. File must be at least 160x160px and less than 600x600px.

### User Details

**Username:** MasterDK  
**Total Comments:** 10  
**Total Topics:** 2

---

### Comments

#### Comment 1

**MasterDK** - 6mo

GFN - Tech Support  
I just messaged support again. Apparently, the problem is that Game Pass is only used in the US version.

---

#### Comment 2

**MasterDK** - 10mo

GFN - Tech Support  
I reported this and another problem, and now I received this message:  "Hi, we've received some reports recently that this issue has been resolved. Can you check and try again?"  Nothing has changed for me, with all the problems I have reported.

---

#### Comment 3

**MasterDK** - 10mo

GFN - Tech Support  
I received a message and reported this and another problem to support:  "Hi, we've received some reports recently that this issue has been resolved. Can you check and try again?"   I still have both problems, including the region being changed!

---

#### Comment 4

**MasterDK** - 1y

GFN - Tech Support  
OK

---

#### Comment 5

**MasterDK** - 1y

GFN - General Chat  
Workaround is to add a game (F2P best) to STEAM while user data is loaded.

---

#### Comment 6

**MasterDK** - 1y

GFN - Tech Support  
I don't have an option called that.

---

#### Comment 7

**MasterDK** - 1y

GFN - Tech Support  
Sounds logical, but that can't be true because:  The settings are set to US and not UK.  When I use the servers in Frankfurt, it also switches to US.  I'm currently discussing this and another annoying bug with Nvidia again. Let's see if they're finally willing to help.

---

#### Comment 8

**MasterDK** - 1y

GFN - Game Requests  
Add it to your library (mark as owned), and answer "not now" on the sync.

---

#### Comment 9

**MasterDK** - 1y

GFN - Tech Support  
The problem still exists; neither Microsoft nor Nvidia have been able to help us yet. Both think that the other one must have something set up that's causing it to switch to US on mine.

---

#### Comment 10

**MasterDK** - 1y

GFN - Tech Support  
I have the same problem, hope it gets fixed soon! It's just not the experience you want to have.